User Guide
10 Chapter 2 : BasicsGet to know your phoneSlide out the keyboard• Hold the phone as shown below and gently push up.Front view1 Earpiece2 To u c h s c
100 Chapter 6 : Personal information
Chapter 7 : Photos, videos, and music 101Photos, videos, and musicYou can keep your favorite photos right on your Palm® Pre™ phone—videos, too. And th
102 Chapter 7 : Photos, videos, and musicCameraTake a pi ct u reYour phone comes with an easy-to-use 3-megapixel camera with an LED flash. You can use
Chapter 7 : Photos, videos, and music 1032 Tap the album containing the picture, and tap the thumbnail of the picture. The Photo roll album contains p
104 Chapter 7 : Photos, videos, and music7 Disconnect the USB cable from the computer when it is safe to do so.Add a picture to a contactYou can also
Chapter 7 : Photos, videos, and music 1053 Tap and tap Share via email or Share via MMS.4 Create the email or multimedia message.Upload a picture to
106 Chapter 7 : Photos, videos, and musicDelete a picture1 Tap a picture thumbnail to view it full-screen.2 If the photo header is hidden, tap the scr
Chapter 7 : Photos, videos, and music 107Use video playback controlsPlayback controls automatically appear when you start a video. They disappear afte
108 Chapter 7 : Photos, videos, and music2 Do one of the following:• To search for a video: Tap Search All Videos, enter a search term, and press Ente
Chapter 7 : Photos, videos, and music 109MusicListen to musicYou can listen to music through the speaker on the back of your phone, through the stereo
Chapter 2 : Basics 11Keyboard1 Orange: Press to enter numbers, punctuation, and symbols that appear above the letters on the keys. See Enter alternate
110 Chapter 7 : Photos, videos, and musicUse music playback controls Switch the Now Playing displayYou can switch the display to show the songs you ar
Chapter 7 : Photos, videos, and music 1111 Connect your phone and your computer using the USB cable.2 On your phone, tap USB Drive. If prompted, tap O
112 Chapter 7 : Photos, videos, and music
Chapter 8 : Web and wireless connections 113Web and wireless connectionsWith your wireless service provider’s network and your phone’s web browser, yo
114 Chapter 8 : Web and wireless connectionsWi-FiWhat is a Wi-Fi connection?Many environments, such as corporate offices, coffee shops, airports, and
Chapter 8 : Web and wireless connections 115• From any screen: Open the connection menu, tap Wi-Fi, and tap Tu rn o n Wi-Fi or Tu rn o f f W i - Fi
116 Chapter 8 : Web and wireless connections• If the network you want is not displayed: Ta p Join network and enter the network name. Follow steps 4
Chapter 8 : Web and wireless connections 117When Automatic IP Settings are off: You can manually configure the IP address. 4 If you turned automatic I
118 Chapter 8 : Web and wireless connectionsWebGo to a websiteThe web browser on your phone is capable of displaying most web content. The browser fea
Chapter 8 : Web and wireless connections 119Navigate a web page• Move back through previously viewed pages: Tap or make the back gesture from right
12 Chapter 2 : BasicsWhat are all those icons?You can monitor the status of several items using icons at the top of the screen:Title bar icons and des
120 Chapter 8 : Web and wireless connectionsCreate a bookmark1 Open the page you want to bookmark.2 Open the application menu and tap Add Bookmark.3 E
Chapter 8 : Web and wireless connections 121Edit, reorder, or delete a bookmark1 Open the application menu and tap Bookmarks.2 Do one of the following
122 Chapter 8 : Web and wireless connectionsCustomize web browser settings1 Open Web .2 Open the application menu and tap Preferences.3 Set any of the
Chapter 8 : Web and wireless connections 123Bluetooth® wireless technologyWhat is Bluetooth® wireless technology?With the Bluetooth® wireless technolo
124 Chapter 8 : Web and wireless connections• The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device.•
Chapter 8 : Web and wireless connections 1252 Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the c
126 Chapter 8 : Web and wireless connections
Chapter 9 : Documents 127DocumentsYo u r Pa l m® PreTM phone enables you to take your office with you—including your Microsoft Office files. You can
128 Chapter 9 : DocumentsDoc ViewWith Doc View, you can view Microsoft Word, Excel®, and PowerPoint® files on your phone. Open a fileYou can view a fi
Chapter 9 : Documents 1292 Type the text you want to find and press Enter or tap . The first instance of the text appears highlighted.3 Find the ne
Chapter 2 : Basics 13Back view1 Camera flash2 Camera lens3 SpeakerTop v i ew1 Power: Press to wake up or turn off the screen. Press and hold to turn y
130 Chapter 9 : Documents1 Tap the text or footnote indicator to open the comment, endnote, or footnote.2 To close the comment, endnote, or footnote,
Chapter 9 : Documents 131Switch among sheetsDo one of the following:• Tap or to move to the next or previous sheet.• Open the application menu and
132 Chapter 9 : Documents2 To search for a file, type the name. Tap the file when it appears.If the PDF file was created with a password, enter the pa
Chapter 9 : Documents 133Save a file with a new name1 With the file open, open the application menu and tap Save As.2 Enter the new file name and tap
134 Chapter 9 : Documents
Chapter 10 : Preferences 135PreferencesThere are lots of ways to make your Palm® Pre™ phone work better for you. Personalize your phone to make it mat
136 Chapter 10 : PreferencesBackupBack up your informationA Palm profile connects your phone to Palm to get automatic updates, back up your data, and
Chapter 10 : Preferences 137Calendar Events in your Palm profile account.Username and password for accounts like Google that sync calendar events onli
138 Chapter 10 : PreferencesUpdate your Palm profile settingsYou can edit your profile information at any time either on the website or on your phone.
Chapter 10 : Preferences 139Date & TimeYou can set your phone to adjust the date and time automatically to the local date and time wherever you ar
14 Chapter 2 : BasicsSet up your phone1 Press and hold the power button on the upper-right corner of your phone until you see a logo on the screen (
140 Chapter 10 : Preferencesthe prompts to sign in to your Palm profile again before you can use your phone.IMPORTANT You should perform a manual back
Chapter 10 : Preferences 141Use Certificate ManagerCertificates are digital documents that are used to authenticate and exchange information on networ
142 Chapter 10 : Preferences2 Tap the lan g ua g e.3 If a region list is displayed, tap the region.4 Confirm you want to use the new language, or re
Chapter 10 : Preferences 1431 Open Screen & Lock .2 In Switch Applications, tap On or Off.Set options for unlocking the screenThe screen locks fiv
144 Chapter 10 : Preferences1 Open Sounds & Ringtones .2 In Ringer Switch Off, tap On or Off to set whether your phone vibrates when you slide the
Chapter 11 : Troubleshooting 145TroubleshootingAlthough we can’t anticipate all the questions you might have, this chapter provides answers to some of
146 Chapter 11 : TroubleshootingFor users of other Palm® devicesI want to transfer my data from my computerIf you previously synchronized data from a
Chapter 11 : Troubleshooting 1472 Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfwa
148 Chapter 11 : Troubleshooting9 Press and hold the power button on the upper-right corner of your phone until you see a logo on the screen (approx
Chapter 11 : Troubleshooting 149I can’t get the back cover back on1 Position the back cover over the phone and gently press the top two clasps (a), lo
Chapter 2 : Basics 15Charge the batteryWARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or
150 Chapter 11 : Troubleshooting2 If the screen does not respond to taps at all, press and hold power and slide the ringer switch three times to rest
Chapter 11 : Troubleshooting 151PhoneSignal strength is weakBecome familiar with low coverage areas where you live, commute, work, and play. Then you
152 Chapter 11 : Troubleshooting• Confirm that no obstructions, including your body, are between the phone and your hands-free device. For example, mo
Chapter 11 : Troubleshooting 153• Not all hands-free features work with every hands-free device. Check the documentation that came with your hands-fre
154 Chapter 11 : TroubleshootingIf your Outlook data is associated with a Microsoft Exchange ActiveSync account, you can synchronize the info wireless
Chapter 11 : Troubleshooting 155EmailI have problems using my accountOccasionally you may experience problems using an email account after you set it
156 Chapter 11 : TroubleshootingMessagingI can’t tell if data services are availableThe following icons appear in the title bar to indicate whether da
Chapter 11 : Troubleshooting 157WebI can’t tell if data services are availableThe following icons appear in the title bar to indicate whether data ser
158 Chapter 11 : Troubleshootingand read the actual web address in the address bar. Then enter the actual address in your phone’s browser.An image or
Chapter 11 : Troubleshooting 159one you were expecting. If you can’t find a match, check the linked contact to make sure the correct profile is set as
16 Chapter 2 : Basics• Keep your battery away from direct sunlight and other sources of heat. Temperatures over 45 degrees Celsius can permanently red
160 Chapter 11 : Troubleshootingphone. Information from online accounts you synchronize with—such as Google or Microsoft Exchange ActiveSync—is restor
Chapter 11 : Troubleshooting 161Getting more helpContact the author or vendor of any third-party software if you require further assistance. Neither P
162 Chapter 11 : Troubleshooting
Terms 163Te r m sairplane modeA mode in which all the wireless services on your phone are turned off. Wireless services include the phone used for mak
164 TermsdashboardA list of all your notifications. When one or more notification icons appear at the bottom of the screen, tap the icons to open the
Terms 165Palm profile accountAn account you can use to assign contacts and calendar events you create on your phone. Palm profile items are included i
166 Terms
Regulatory and Safety Information 167Regulatory and Safety InformationFCC StatementsThis equipment has been tested and found to comply with the limit
168 Regulatory and Safety InformationIC: 3905A-CASCThis Class B digital apparatus complies with Canadian ICES-003.L ' utilisation de ce dispositi
Regulatory and Safety Information 169M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference with hearing
Chapter 2 : Basics 17Turn wireless services off (airplane mode)Airplane mode turns off your phone as well as the Bluetooth® wireless technology and Wi
170 Regulatory and Safety InformationPower SpecificationsUse only Palm-approved power accessories such as AC-power adapters and batteries. Unauthorize
Regulatory and Safety Information 171Audio Safety: This phone is capable of producing loud noises which may damage your hearing. When using the speake
172 Regulatory and Safety InformationEmail: [email protected]: www.audiology.orgNational Institute on Deafness and Other Communication Disord
Regulatory and Safety Information 1737 Do not engage in stressful or emotional conversations that may divert your attention from the road.8 Dial your
174 Regulatory and Safety InformationESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices,
Specifications 175SpecificationsSpecificationsCategory DescriptionRadio • CDMA2000 digital dual band• EvDO Rev A and 1xRTT Phone features • Speakerpho
176 SpecificationsIncluded webOS applications• App Catalog• Calculator• Calendar• Camera • Contacts• Document Viewers (DOC, XLS, PPT, PDF)• Email• Mem
Index 177IndexNUMERICS112 phone numbers 481xRTT data networks 156911 phone numbers 48999 phone numbers 48AAC charger 7accented characters 28Accept Coo
178 Indextroubleshooting 146–149battery icon 15blank screens 149Block Popups option 122Bluetooth devicesadding 54, 123connecting to 123, 124deleting 1
Index 179Wi-Fi connections 116–117cutting text 30Ddashboard 163data service icons 156, 157data service providers 155Data Transfer Assistant 41, 78, 87
18 Chapter 2 : BasicsTurn everything (the screen and wireless services) on/off• To turn both the screen and wireless services off: Press and hold powe
180 Indexcreating multiple 59deleting 62reordering 68setting preferences for 61–??setting up 58–61specifying as default 67troubleshooting 154, 155emai
Index 181informationaccessing 6, 153backing up 136deleting 139entering 119importing 153linked contacts 83losing 159protecting 136restoring 159retrievi
182 IndexNetwork time option 139Network time zone option 139networks 114, 115, 116New card command 118notes 89, 94notifications 11, 32defined 164displ
Index 183uploading 105pinch in gesture 20, 164pinch out gesture 20, 164PINs 143play lists 110Play sound option 61playingmusic 110videos 107, 108voicem
184 Indexspelling errors 29spreadsheets. See Excel filesstatic 151, 152stereo headsets 53, 54storage space 161streamingmusic 109videos 107swipe gestur
Index 185Outlook 2007 41transferring info from desktop software 41voicemaillistening to 49sending calls to 49setting up 49volumeadjusting for phone ca
186 Index
Chapter 2 : Basics 19Swipe: A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly. In a swipe, yo
Intellectual property notices© 2009 Palm, Inc. All rights reserved. Palm, Pre, Synergy, and the Palm and Pre logos are among the trademarks or registe
20 Chapter 2 : BasicsTo close an application in Card view, flick the card up toward the top of the touchscreen. This is called throwing the card off
Chapter 2 : Basics 21Zoom out to decrease the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Pinch in: Place two
22 Chapter 2 : BasicsSelect text: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your fing
Chapter 2 : Basics 23Open an application in Quick LaunchQuick Launch is the bar of five icons that is always available at the bottom of Card view and
24 Chapter 2 : Basics2 To find the app you want, swipe up or down to see all the icons on a page. Swipe left or right to see other pages. 1 Arrow indi
Chapter 2 : Basics 25Display all open applications (Card view)Card view displays open applications as small cards, so that you can easily scroll throu
26 Chapter 2 : BasicsClose an application• In Card view (see Display all open applications (Card view)), throw the card off the top of the screen.Chan
Chapter 2 : Basics 273 To move the icon to another page, drag it to the left or right edge of the screen. Don’t release the icon until the new page ap
28 Chapter 2 : Basics• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol appears: . • Turn off C ap s Loc k: Pres s Shift .Enter alternate
Chapter 2 : Basics 29Enter information in a fieldYou can enter information in a field by typing or by pasting previously copied information (see Cut,
Contents 3ContentsChapter 1 Welcome6Your Palm® Pre™ phone7What’s in the box?7 Where can I learn more?Chapter 2 Basics10 Get to know your phone14 Set u
30 Chapter 2 : Basics2 Tap the list item yo u wa nt .Cut, copy, and paste informationYou can cut or copy any editable text. Tap the text to insert
Chapter 2 : Basics 311 Tap the application name in the upper-left corner of the screen. 2 Tap a menu item to open it. If the menu displays a downward-
32 Chapter 2 : Basics2 Begin typing the search term. As you type, search displays any contact names and application names that match the character. As
Chapter 2 : Basics 33View all your notificationsFor most types of notifications, if you do not tap a notification after a few seconds, it becomes an i
34 Chapter 2 : BasicsHere is some additional information about system updates:• If you have Wi-Fi turned on and the battery has at least a 30% charge,
Chapter 2 : Basics 352 If a message appears stating that a system update is available, do the following:• Ta p Download Now.• When prompted, tap Ins
36 Chapter 2 : Basics2 Swipe right or left on the thumbnails to see featured and popular applications, or do one of the following:• To se arc h by n
Chapter 2 : Basics 371 Connect your phone to your computer with the USB cable.2 On your phone, tap Media Sync.3 The first time you use Media Sync mode
38 Chapter 2 : Basics
Chapter 3 : Transferring Data 39Transferring DataIf you have data such as contacts or calendar appointments on an older Palm device or in a desktop or
4Contents93 Tasks97 Memos98 Clock99 CalculatorChapter 7 Photos, videos, and music102 Camera102 Photos106 Videos107 YouTube109 MusicChapter 8 Web and w
40 Chapter 3 : Transferring DataData transfer overviewWhile you have many options for transferring data, Palm recommends that you take advantage of th
Chapter 3 : Transferring Data 411 On your computer, set up an account on the Google website (go to gmail.com) or with Microsoft Exchange (speak to an
42 Chapter 3 : Transferring DataIf you are already using Google, Facebook, and/or Exchange to manage your calendar and contacts, then all you need to
Chapter 3 : Transferring Data 43NOTE You don’t have to go to Calendar to set up your account there—that’s done automatically using the username and pa
44 Chapter 3 : Transferring Data
Chapter 4 : Phone 45PhoneYou can effectively manage multiple calls, such as swapping between calls, answering a second call, and creating conference c
46 Chapter 4 : PhoneMake callsFor information on turning the phone off and back on, see Turn the phone on/off.Dial using the onscreen dial padThe onsc
Chapter 4 : Phone 47Dial using the keyboard1 In the Launcher or Card view, use the keyboard to enter the number. You do not need to press the orange
48 Chapter 4 : PhoneRedial the last number dialed1 Open Phone .2 Tap . When the contact name or number appears at the top of the screen, tap again
Chapter 4 : Phone 49Silence the ringer on an incoming callWhen you silence the ringer on an incoming call, you can answer the call or let it ring thro
Chapter 1 : Welcome 5WelcomeCongratulations on the purchase of your Palm® PreTM phone.In this chapter6Your Palm® Pre™ phone7 What’s in the box?7 Where
50 Chapter 4 : PhoneIf you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or recei
Chapter 4 : Phone 51NOTE You cannot send or receive multimedia messages using a Wi-Fi network.1 Open the Launcher or Quick Launch while on a call.2 T
52 Chapter 4 : Phone2 Tap to create the conference call.3 When you’re done, do one of the following:• Tap to end all calls.• Ask one of the caller
Chapter 4 : Phone 533 Do any of the following:• Switch the types of calls displayed: Tap All Calls or Missed Calls.• Call a number: Tap the number.• S
54 Chapter 4 : PhoneUse a wired headsetYour phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in
Chapter 4 : Phone 55Customize phone settingsUse Phone Preferences to customize phone settings.Show contact matchesBy default, when you have the dial p
56 Chapter 4 : PhoneUse This Dialing Prefix: Enter the prefix to be added at the beginning of the dialed number. The combination of prefix and digits
Chapter 5 : Email and other messages 57Email and other messagesEnjoy the ease and speed of keeping in touch with friends, family, and colleagues anywh
58 Chapter 5 : Email and other messagesEmailHow do I send and receive email on my phone?Use the Email application on your phone to access the many ema
Chapter 5 : Email and other messages 59• Make sure your phone is on and you’re inside a coverage area before you send or receive messages. If you want
6Chapter1:WelcomeYo u r Pa l m® Pre™ phoneIn one compact and indispensable device, you now have all of the following:• An advanced wireless phone runn
60 Chapter 5 : Email and other messages2 The first time you open Email, do one of the following:• If this is the first email account you are setting u
Chapter 5 : Email and other messages 612 The first time you open Email, do one of the following:• If this is the first email account you are setting u
62 Chapter 5 : Email and other messagesVibrate: Set whether your phone vibrates when a new message arrives.Signature: Tap to create a signature that’s
Chapter 5 : Email and other messages 634 (Optional) Tap From to change the email account you are using to send the message. This option appears only i
64 Chapter 5 : Email and other messages3 Tap the folder you want to check messages for. If synchronization doesn’t start, tap .4 Tap a message to ope
Chapter 5 : Email and other messages 651 Open the attachment (see Open attachments).2 Do one of the following:• For pictures in JPG format: Tap Copy T
66 Chapter 5 : Email and other messagesFlag or unflag a message1 Open a message. 2 Open the application menu and tap Set flag or Clear flag.Show or hi
Chapter 5 : Email and other messages 672 Do any of the following:• View all folders for an account: Ta p .• Open a folder: Tap the folder name.• View
68 Chapter 5 : Email and other messagesReorder accounts1 Open Email .2 Open the application menu and tap Preferences & Accounts.3 Tap and hold the
Chapter 5 : Email and other messages 69Work with conversationsWhen you exchange more than one message with a person, the messages are grouped into a c
Chapter 1 : Welcome 7What’s in the box?All of the following items are included in the phone box:Hardware• Palm Pre phone and pouch• USB cable• AC char
70 Chapter 5 : Email and other messages2 For Conversations view, tap Conversations. For Buddies view, tap Buddies.3 In Buddies view, tap to expand a
Chapter 5 : Email and other messages 71• After entering the message text: Open the application menu and tap Add picture. Tap the album containing the
72 Chapter 5 : Email and other messagesReceive and view text and multimedia messagesYou can view pictures and videos and listen to music files include
Chapter 5 : Email and other messages 73Set up an instant messaging (IM) accountTo use an IM account on your phone, you must already have the account o
74 Chapter 5 : Email and other messages1 Open Messaging .2 Do one of the following to start or continue a conversation:• In Conversations or Buddies v
Chapter 5 : Email and other messages 75Turn messaging notifications on or offYou can set your phone to show a notification and/or play a sound when a
76 Chapter 5 : Email and other messages
Chapter 6 : Personal information 77Personal informationYo u r Pa l m® PreTM phone is all you need to organize your personal information and keep it w
78 Chapter 6 : Personal informationContactsHow do I get names and other info into Contacts?You have a few options for getting contact information to s
Chapter 6 : Personal information 79Use Contacts for the first time1 Open Contacts .2 Do one of the following:• To set up your first online account to
8Chapter1:Welcome
80 Chapter 6 : Personal information4 Tap fields to enter contact details, select a ringtone for that contact, add notes, or add birthday details for t
Chapter 6 : Personal information 812 Search for a contact (see Find a contact), and tap the contact name.3 To edit a contact, tap Edit.4 In a linked c
82 Chapter 6 : Personal information3 (Optional) Do either or both of the following:• To enlarge a face or other portion of the picture, zoom in by mak
Chapter 6 : Personal information 83Assign a reminder message to a contactIf you have an important message or a question for a contact, you can enter a
84 Chapter 6 : Personal informationUnlink a contact1 Open Contacts .2 Search for a contact (see Find a contact), and tap the contact name.3 Tap the co
Chapter 6 : Personal information 85NOTE If you have a Facebook entry for this contact, tap Delete Other Profiles. You must go to Facebook to delete th
86 Chapter 6 : Personal informationManually synchronize Contacts with your online accountsIf you want to get contacts from an online account on your p
Chapter 6 : Personal information 87Transfer calendar events using the Data Transfer Assistant: When you transfer calendar events from desktop software
88 Chapter 6 : Personal informationCreate an eventYou can add an event to any calendar account except Facebook. If you don’t specify an account, the n
Chapter 6 : Personal information 892 Ta p No Repeat and tap the repeat interval.3 (Optional) Tap Custom to define your own repeat interval and set t
Chapter 2 : Basics 9BasicsYou’re about to discover the many things about your Palm® Pre™ phone that will help you better manage your life and have fun
90 Chapter 6 : Personal informationChange the Calendar displayYou can change the display of Calendar to show the events from all of your calendars or
Chapter 6 : Personal information 913 Open the application menu and tap Delete event, and then tap Delete to confirm. If this event is one of a series
92 Chapter 6 : Personal information2 Tap the number to see the participants’ names.3 (Optional) Tap a participant’s name. If the participant is a cont
Chapter 6 : Personal information 93Stop synchronization of Calendar with an online accountIf you synchronize calendar events with an online account, y
94 Chapter 6 : Personal information3 Tap .4 Enter the task name in the Task name field. To set the task priority, see the next procedure.Set task pri
Chapter 6 : Personal information 95Check off a task1 Tap the list containing the task.2 Tap the box to the left of the task name.View tasks that are d
96 Chapter 6 : Personal information3 Ta p All, Remaining, or Completed in the upper-right corner, and tap the filter option you want.Organize your t
Chapter 6 : Personal information 973 Open the application menu and tap Purge Completed.Delete a task or a task list• Throw the task or task list off t
98 Chapter 6 : Personal information2 Tap the lower-right corner of the screen, and tap the new color.Delete a memo1 In an open memo, open the applicat
Chapter 6 : Personal information 99notification for a 9AM meeting in San Francisco will sound at noon when you're in New York (see Create an even
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